1. Overview

At dealnewsdaily, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return and refund process. Please read the details below to understand our policy.

2. Return Eligibility

  • Timeframe: You may return most items within 30 days of receipt for a refund. The item must be returned in its original condition, including all packaging, accessories, and tags.
  • Condition: Items must be unused, undamaged, and in the original packaging. We do not accept returns on items that have been used, altered, or damaged by the customer.
  • Non-Returnable Items: Certain items are not eligible for return, including:
    • Clearance or final sale items
    • Gift cards
    • Custom-made or personalized items
    • Items marked as non-returnable on the product page

3. Return Process

  • Step 1: Contact our customer service team at service@dealnewsdaily.com within 30 days of receiving your item to initiate a return. Please provide your order number and the reason for the return.
  • Step 2: Our customer service team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item. Returns without an RMA number will not be accepted.
  • Step 3: Carefully pack the item in its original packaging and include the RMA number. Ship the package to the address provided by our customer service team. We recommend using a trackable shipping method, as we are not responsible for lost or damaged returns.
  • Step 4: Once we receive and inspect the returned item, we will process your refund. Please allow 5-7 business days for the refund to be credited to your original payment method.

4. Refund Policy

  • Refund Method: Refunds will be issued to the original payment method used at the time of purchase. If you paid with a credit card, please allow additional time for the refund to appear on your statement, depending on your bank’s processing times.
  • Shipping Costs: Original shipping charges are non-refundable. If your return is due to a defect or an error on our part, we will cover the return shipping costs. For all other returns, the customer is responsible for the return shipping costs.
  • Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items that are not in their original condition, damaged, or missing parts for reasons not due to our error).

5. Exchanges

We do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order.

6. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact our customer service team at service@dealnewsdaily.com within 48 hours of receiving the item. We will work with you to resolve the issue, including providing a replacement or a full refund, as appropriate.

7. Cancellations

If you wish to cancel your order, please contact our customer service team as soon as possible. Orders can only be canceled before they are processed and shipped. Once an order has been shipped, it cannot be canceled, and you will need to follow our return process.

8. Customer Support

For any questions or concerns regarding our Returns & Refund Policy, please contact us at service@dealnewsdaily.com. Our customer service team is here to assist you and ensure a smooth return process.